RETURNS

  • ALL SALE ITEMS are FINAL SALE and cannot be returned
  • All returns are eligible for refund to the original form of payment within 14 days of original shipment date
  • Merchandise must be returned within 14 days of original shipment date
  • Merchandise must be returned in its unworn, unwashed, and smoke-free condition with original tags attached
  • Shoes must be unworn and placed in original, undamaged shoebox
  • Return shipping is the responsibility of the customer

Note: If merchandise is not returned in original form, it will not be eligible for return.

If you receive incorrect or defective merchandise, you must contact us within 48 hours of delivery at 615-896-2110 or email heather@eallenboutique.com.

Processing:

  • Returns are processed within 2-5 business days
  • Return shipping fees are the responsibility of the customer

SHIPPING

FREE STANDARD SHIPPING is available for orders over $100 shipped to the Continental United States.

Expected Delivery Times:

  • All orders placed Monday through Friday will be processed and shipped within 24 to 72 hours. All orders placed Saturday and Sunday will be shipped by the following Tuesday. Weekends and holidays are excluded from processing and shipping times. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. You will receive an email with tracking information when your order has been shipped. Please remember that delivery time does not include Saturdays, Sundays, or Holidays. You will be contacted by us if you have selected an item that is currently out of stock or if we need additional identification provided for credit verification. e. Allen Boutique ships USPS and UPS.